PetPivot Terms of Service - Autoscooper 11 Smart Cat Litter Box
Welcome to PetPivot.com! By using our website and purchasing our products, including the Autoscooper 11 Smart Cat Litter Box, you agree to comply with the following Terms of Service. Please read these terms carefully before making any purchases.
1. General Terms
PetPivot operates PetPivot.com (the "Site") to offer products and services related to the Autoscooper 11 Smart Cat Litter Box, as well as other pet-related products. By accessing or using our Site, you agree to be bound by these Terms of Service, our Privacy Policy, and any additional terms or conditions that may apply to specific sections of the Site or to products or services we offer.
2. Products and Services
- Primary Product: Our flagship product, the Autoscooper 11, is an innovative, open-style automatic cat litter box designed for convenience, cleanliness, and ease of use.
- Service Area: We currently sell and ship to the United States, including the lower 48 states, excluding Hawaii, Alaska, and Puerto Rico.
By placing an order for Autoscooper 11 or any other product on PetPivot.com, you confirm that you are purchasing for personal use, not for resale.
3. Order Process and Payment
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Order Confirmation: Once your order is placed, you will receive an order confirmation email with the details of your purchase. It is your responsibility to review and ensure the accuracy of the details.
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Payment: Payments for products purchased on PetPivot.com are processed securely through PayPal and credit card payment systems. All prices listed are in USD (United States Dollar) and may be subject to applicable taxes, fees, or shipping charges.
4. Shipping and Delivery
- Free Shipping: We offer free standard shipping on all orders within the lower 48 states (excluding Hawaii, Alaska, and Puerto Rico).
- Shipping Time: Most orders will be processed within 1-3 business days and shipped via ground shipping, which typically takes 3-7 business days.
- International Shipping: At this time, we do not offer shipping to countries outside the United States.
For more detailed shipping information, please refer to our Shipping Policy page.
5. Return and Refund Policy
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30-Day Return Policy: We accept returns within 30 days of receiving your product. The product must be in new, unused condition with the original packaging. For more details on how to initiate a return or refund, please refer to our Return & Refund Policy.
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Warranty: The Autoscooper 11 comes with a 1-year warranty. If you experience any issues with your product, please contact us at contact@petpivot.com for assistance.
6. User Conduct and Prohibited Activities
When using our website, you agree to:
- Not engage in any unlawful activity or behavior that could damage, disable, or impair the Site.
- Not attempt to interfere with or disrupt the functionality of the Site, including any features that allow us to deliver services or communicate with users.
7. Limitation of Liability
PetPivot is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use the products or services purchased from our website. This includes, but is not limited to, damages related to product defects, delays in shipping, or damages incurred during transit.
8. Privacy and Data Protection
We are committed to protecting your privacy and personal information. Please refer to our Privacy Policy to learn more about how we collect, use, and protect your data.
9. Changes to the Terms of Service
PetPivot reserves the right to modify these Terms of Service at any time. Any changes will be posted on this page with an updated Last Updated date. Continued use of the website after changes have been made constitutes your acceptance of those changes.
10. Contact Information
If you have any questions or concerns about these Terms of Service, or if you need assistance, please reach out to us at:
Email: contact@petpivot.com
Phone: (503)267-5228