Jason｜AutoScooper 12 Lite Cat Litter Box

The AS12 comes with a 24-month warranty. If your unit malfunctions under normal use, we'll repair or replace it free of charge. Consumables and accessories are not covered by the warranty.

Yes, the AS12 includes a 90-day risk-free trial. If you're not satisfied with the product, you can return it within 90 days for a full refund

If your AS12 malfunctions during the warranty period, contact our customer support team via the provided contact details, and we’ll help you with the repair process.

The warranty does not cover damage caused by incorrect use, transportation damage, or damage caused by pets (e.g., chewing or urination on the unit)

Simply remove the litter box from the packaging, insert the four support legs, and place the waste container. Then plug it in, and the device will automatically align itself. Follow the quick-start guide provided for a hassle-free setup.

It's best to place your AS12 on a flat, stable surface. Avoid soft, uneven floors and place it indoors, away from direct sunlight or open flames for optimal performance.

Yes! Plug the power adapter into the unit and the outlet. Once connected, the device will automatically adjust the litter chamber to its default position within 2 minutes.

The front entry step is optional and can be installed based on your cat's size and needs. Simply attach it to the designated part of the litter box for easy access.

Once your cat leaves the litter box, the AS12 waits for the right clumping time, then automatically starts the cleaning process by rotating the drum and removing waste, all without you lifting a finger!

Yes, you can switch to Manual Mode by holding the "Clean" button for 5 seconds. This gives you full control of when to clean, giving you flexibility in maintenance.

No, the AS12 is designed for cats that are six months or older and weigh at least 3 pounds (1.36 kg). For younger cats or kittens, manual cleaning is recommended until they grow bigger.

Absolutely! The spacious design is perfect for multi-cat homes. The AS12 can comfortably accommodate up to three cats, ensuring everyone has their space.

It’s recommended to empty the waste container every 5 to 7 days. For optimal hygiene, clean the container every 15 days to prevent odors and maintain freshness.

The AS12 works best with clumping cat litter made from mineral or bentonite clay. Avoid using long-strip tofu litter or crystal litter as they are not compatible with the cleaning mechanism.

Simply remove the litter bed, rinse the chamber and bed with water, and use a brush for thorough cleaning. Ensure everything is dry before reassembling.

No, avoid using gasoline or harsh chemicals. Clean the exterior with a damp cloth to keep the machine in top shape. Keep the infrared sensors free of dirt for accurate operation.