FAQ

Your first-delivery offer is different from your recurring price. Current US plans: litter starts at $29.99, then $49.99 per monthly delivery; pads start at $9.99, then $49.99 per delivery; bags start at $2.99, then $24.99 per delivery.

The first-delivery offer applies to one unit, once per product per customer. Previous one-time purchases remain eligible. Cancelling and resubscribing to the same product does not reset the offer. Eligibility, shipping and taxes are confirmed at checkout.

Open your subscription portal using the email address you used at checkout, or follow the management link in your subscription email. You can review your plan, upcoming deliveries and the options available for your subscription.

Open your subscription portal to review the schedule changes available for your plan. Litter is delivered monthly; pads and bags offer monthly or every-two-month deliveries. If you need help changing your next delivery, contact our support team.

Pads and bags require at least 2 orders before cancellation. Check your plan details for the terms that apply, then use your subscription portal to review your cancellation options.